MSP Mastered® Infrastructure, Service Desk & NOC Requirements for Managed Services Delivery
$15.99
The MSP Mastered® 15-page Infrastructure, Service Desk & NOC Requirements for Managed Services Delivery White Paper blueprints building an MSP service desk and NOC.
Description
The MSP Mastered® 15-Page Infrastructure, Service Desk and NOC Requirements for Managed Services Delivery White Paper provides information to help you build a successful Managed Services delivery strategy.
Contents:
- What deliverables comprise a Managed Services Offering?
- Remote Monitoring and Management
- Service Desk
- Infrastructure requirements to support Managed Services delivery
- At the Managed Service Provider’s location
- Environmental requirements
- Network Operations Center
- Data Center
- System requirements
- Operating Systems and Software
- Communication requirements
- Protocols
- Security
- Connectivity requirements
- Broadband
- Remote access
- Environmental requirements at the client’s location
- System requirements
- Hardware
- Operating Systems and Software
- Communication requirements
- Protocols
- Security
- Connectivity requirements
- Broadband
- Remote access