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Announcing Erick Simpson’s New MSP Sales App!
Watch Now On-Demand! Watch HERE! If you’ve used tools like MSP Pricing Calculators and Sales Proposal and Statement of Work Templates, you know how time-consuming it can be to price your services for 3 distinct bundles and transfer all of that information between these distinct assets. And you may have thought to yourself: “There has…

Proper Service Desk Incident Escalation and Lifecycle Management for Resolution – Webinar
Watch Now On-Demand Proper Service Desk Incident Escalation and Lifecycle Management for Resolution I’m delivering my NEW MSP Mastered® Certification Program FREE in 2021! My Ninth Webinar in the Series Starts This Thursday, May 13th @ 9am PT Proper Service Desk Incident Escalation and Lifecycle Management for Resolution: Properly tiering your service desk and following…

Webinar: Eliminate Scope Creep and Scope Seep
Eliminate Scope Creep and Scope Seep Once and For All – and Deliver Every Project Profitably! Hosted by Erick Simpson The ability to properly plan and manage the deployment of technical projects is one of the most critical components of efficient, profitable service delivery. Best practices for project design, risk, change and communication management and conducting…

July 14th: Breaking Up Is Hard To Do – Using Documentation to Make Good Customers Great Clients and Part Ways with the Rest
July 14th 9am PT Watch Now On – Demand! What distinguishes “A” or “B” clients from “C” or even “D” customers? Besides strategic and cultural fit, profitability is a key factor. Are you doing all you can to help every client engagement be profitable? During this session, we’ll reveal the powerful processes you can use…

July 28th: Understanding and Serving the Distinct Cybersecurity Needs of Regulated and Unregulated Clients
Watch Now On -Demand! To effectively address the cybersecurity needs of your existing clients and new prospects, you’ll need to design and price your services and bundles; and refine your marketing and sales approaches to serve 2 distinct audiences. The first audience includes regulated businesses; or businesses that must meet and demonstrate compliance with specific…

5 Ways to Modernize MSP Ransomware and Other Cyberthreat Defenses
Thursday, April 28, 2022 – 1:00 p.m. EDT Register HERE Discover how to protect customers against advanced cyberthreats and expand your cyber protection offerings. Ransomware and other modern cyberthreats are overwhelming MSPs and their customers. To defend against these threats, MSPs must upgrade their cyber defenses. At the same time, they can enhance their cyber…