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Erick Simpson’s MSP Newsletter | January 2021
It’s a New Year and I’m doing something I’ve never done… I’m delivering my NEW MSP Mastered® Certification Program FREE! The MSP Mastered® Masterclass series is a free certification program to help you gain the skills you need to be a Rockstar MSP by gaining clarity amid chaos. MSP Mastered Certification Program includes 4 Levels….
Erick Simpson’s August 2019 Newsletter
Business Transformation Newsletter August 2019 The Sales Engineering Process In this context, the Sales Engineer participates in the service provider’s sales, scoping and proposal creation processes, and works with the provider’s Account Managers, Sales Professionals, Engineers, Project Managers, Manufacturers, Vendors and Distributors to fulfill their role and responsibilities, in addition to interfacing with clients and…
What Summer Can Teach You About Building an AI-Powered Service Desk
Sponsored This MSP Mastered® sponsored article, brought to you by Kaseya, examines how AI changes the way work moves through an MSP service desk. Most MSP owners know the summer story by heart. Vacation calendars fill up while ticket queues stay just as busy. It’s easy to see this as a seasonal staffing challenge, but…
4 Strategies to Strengthen Your Client Relationships in 2021 – Webinar
Watch Now On-Demand In a recent poll I conducted with 200 MSPs, the number 1 most important priority to them was strengthening client communication and relationships to deliver increased value, so that’s what this timely webinar is focused on. As we plan for growth in 2021, during this session we’ll explore how to leverage the…
Increase Service Efficiencies & Profits Webinar
I’d like to invite you to attend my next MSP Mastered® Webinar titled: “How to Increase Efficiencies & Profits: Processes, Roles and KPIs”. When: Tuesday, July 16th @ 10am PST / 1pm EST Along with Luis Giraldo from IT Glue, I’ll be covering what best-in-class MSPs focus on in terms of identifying, capturing and analyzing key data points…
August 25th: How MSPs Survive and Thrive in an Uncertain Economy
Watch Now On – Demand! You just have to watch the news to know that this could be the most important webinar for MSPs right now. Register now to find out how other MSPs succeeded in trying times and how you can, too. Acronis has assembled an A-team of experienced technology, economic, and service provider…
