Your Clients Are Already Using AI. Secure It, Then Bill for It, in 30 Days Your clients want AI. Give them a plan worth paying for. November 19th, 2026 I 8:00am PT Guardz says shadow AI is the fastest-growing liability surface in an MSP’s client tenants, and unlike traditional shadow IT, it doesn’t…
Sponsored This MSP Mastered® sponsored article, brought to you by Kaseya, examines how MSPs can build security that withstands human error. For MSPs, keeping clients secure means handling a growing volume of threats without letting security demands overwhelm the team. That becomes harder when technicians protect dozens of clients, each with different users, environments and…
Sponsored This sponsored MSP Mastered® lead article is brought to you by Kaseya. How Threat Actors Exploit Blind Spots in Your Security Stack Security teams have more tools and broader coverage than ever. Yet breaches still go undetected for months. IBM’s 2026 Cost of a Data Breach Report found that the average time to identify…
Replace SSL-VPN, Then Flip the Switch to ZTNA for New MSP MRR Available on-demand Your clients’ SSL-VPN is the entry point attackers are using. See a live replacement that deploys alongside the existing VPN, lets you close the exposed ports, and grows into full ZTNA and new recurring revenue on the same platform. SSL-VPN’s…
They’re Not Breaking In. They’re Signing In: A Live Account Takeover Demo for MSPs You’ve rolled out MFA. You’ve run the phishing training. You’ve got a stack you trust. And your clients are still getting compromised. Most of what’s landing now doesn’t defeat those controls. It authenticates through them. Kaseya reports that identity-based attacks…
Sponsored This sponsored MSP Mastered® lead article is brought to you by Kaseya. MSPs already know their clients need business continuity and disaster recovery (BCDR). The challenge is explaining its value to cost-conscious business owners, especially those who equate a backup with a complete recovery plan. The key is to switch the conversation from data…
Sponsored This MSP Mastered® sponsored article, brought to you by Kaseya, examines how AI changes the way work moves through an MSP service desk. Most MSP owners know the summer story by heart. Vacation calendars fill up while ticket queues stay just as busy. It’s easy to see this as a seasonal staffing challenge, but…
Sponsored This MSP Mastered® sponsored article, brought to you by Kaseya, examines why keeping the technicians you already have now matters as much as hiring new ones, and where AI actually helps. Every MSP has a few technicians everyone depends on. They’re the first people you call when a problem doesn’t make sense or a…
This MSP Mastered® sponsored article, brought to you by Kaseya, offers a practical checklist to help MSPs determine whether their technology stack and operations are ready for AI. As demand for AI and automation accelerates, it highlights seven critical areas—from tool consolidation and data integration to workflow automation and performance measurement—that MSPs should evaluate before investing,…
Running Lean This Summer: How MSPs Use AI & Automation to Scale Support Summer is here, and for MSPs, that often means vacation schedules, leaner teams, and the same relentless demand for fast response times, proactive support, and strong security outcomes. The challenge is clear: clients still expect exceptional service, even when key team…
For most MSPs, referrals are where it all begins. In the early days of building your business, referrals may have been your primary lead source. A happy client told another business owner about you. A vendor made an introduction. A friend of a client needed IT help. One conversation led to another, and before…
Financial Mastery for MSPs Cash flow is the lifeblood of every Managed Service Provider, yet a US Bank study cited in this session reveals that poor cash flow management is the leading factor in 82% of small business failures. For MSPs, the challenge is amplified by long Days Sales Outstanding (DSO), time-consuming manual invoicing…
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You’ll see live:
November 19, 2026 @ 8am PT