MSP Business Transformation Newsletter December 2020 Is Now the Right Time to Grow Through Acquisition or Sell Your Business? There’s been a lot of talk and speculation about M&A during 2020. Partners I’ve been speaking with this year wonder if now is the right time to sell their practices or buy a practice to grow…
MSP Business Transformation Newsletter October 2020 10 Tips for Selling Virtually in the “New Normal” How is your business growing during quarantine? Growth during what’s being called the “new normal” is on every one of the partners I work with’s minds – and I’m sure it’s on yours too. In fact I’ve been delivering a…
MSP Business Transformation Newsletter September 2020 Avoid These 7 Common Mistakes to Create a High Performance Service Organization Here’s something you might find helpful. In my 25+ years of helping MSPs improve service delivery performance I’ve seen the same handful of mistakes occur over and over again. In fact, if you can just avoid making…
MSP Business Transformation Newsletter August 2020 A Great Marketing Lesson from Game of Thrones I’ve started re-watching Game of Thrones beginning with Season 1. If you’re a fan of GOT, you know that the series is an emotional roller-coaster, where no character – no matter how popular – is safe. In fact, Game of Thrones…
MSP Business Transformation Newsletter July 2020 Happy Independence Day! To everyone reading this, I hope you have a wonderful Independence Day! “May the foundation of our new constitution, be justice, Truth and Righteousness. Like the wise Mans house may it be founded upon those Rocks and then neither storms or tempests will overthrow it.” – Abigail…
MSP Business Transformation Newsletter June 2020 Happy Father’s Day! To all the Fathers reading this, I hope you have a wonderful Father’s Day! “Anyone who tells you fatherhood is the greatest thing that can happen to you, they are understating it” – Mike Myers Talking MSP Prospects Down The “Conversation Path” Perfecting Client conversations is a tremendous…
Business Transformation Newsletter August 2019 The Sales Engineering Process In this context, the Sales Engineer participates in the service provider’s sales, scoping and proposal creation processes, and works with the provider’s Account Managers, Sales Professionals, Engineers, Project Managers, Manufacturers, Vendors and Distributors to fulfill their role and responsibilities, in addition to interfacing with clients and…
Cloud and MSP pricing tips for maximum margins and more! Business Transformation Newsletter July 2019 Cloud and MSP Pricing Techniques That Maximize Margins No matter how well you design and deliver a managed or cloud service, it won’t make you money – and might even cost you some – if you don’t price it properly….
Back to Basics… I’ve been thinking a lot lately about what I should be doing differently in 2019 than I’ve done before to differentiate myself from my competitors and add more value to my client engagements. I’m been finding this tough to do, and I’m sure you face the same challenges in growing your IT…
To New Beginnings… I’m excited to announce the formation of my new consultancy at www.mspmastered.com. That’s right – I’m ready to begin the next chapter in my career of working with IT business owners and their teams to build world-class, high-performing organizations. I’ve enjoyed the last several decades as a leader, business partner and co-founder of several notable entities; one of…
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Join me on Thursday, May 9th, along with Ben Jones, sales engineer for SaaS Alerts, and SaaS Alerts partner Buddy Pitt, vCSO at Logically, to walk you through this rapidly emerging threat that takes Business Email Compromise (BEC) to a new level. This timely webinar will educate you not only on the new threat of token hijacking but also how it works, how to identify and protect against it, and how to make more MRR by doing so.
BONUS: 3 Lucky Attendees Will Win a $100 Amazon Gift Card!