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MSPs: What You Need to Know about Cyber Insurance – Webinar
Watch Now On-Demand The 2022 universe of cyberthreats is driving up cyber insurance costs for both MSPs and their clients. With ransomware attacks evolving in frequency and sophistication, and billions of devices and services newly exposed to malware threats via Java’s log4j vulnerability, cyber insurance premiums are projected to increase as much as…
Erick Simpson’s January 2019 Business Transformation Newsletter
To New Beginnings… I’m excited to announce the formation of my new consultancy at www.mspmastered.com. That’s right – I’m ready to begin the next chapter in my career of working with IT business owners and their teams to build world-class, high-performing organizations. I’ve enjoyed the last several decades as a leader, business partner and co-founder of several notable entities; one of…
The Ultimate Guide to MSP QBRs
The Ultimate Guide to MSP QBRs Optimizing Performance and Client Relationships with MSP QBRs Quarterly Business Reviews (QBRs) are more than just a gathering of stats and figures – they’re an essential aspect of managing successful relationships between Managed Service Providers (MSPs) and their clients. A well-executed QBR not only helps in analyzing performance but…
Growing Client Lifetime Value with Effective QBRs – Webinar
Thursday, October 14th @ 9am PT Growing Client Lifetime Value with Effective QBRs I’m delivering my NEW MSP Mastered® Certification Program FREE in 2021! My Nineteenth Webinar in the Series Starts Thursday, October 14th @ 9am PT Growing Client Lifetime Value with Effective QBRs: The importance of conducting regular business reviews to reinforce the…
It’s Past Time For a New MSP Business Plan
A good MSP business plan guides you through each stage of starting and managing your current practice, and acts as a roadmap to structure, run and grow a new one. Erick Simpson Tweet In the early 2000’s I transformed the IT practice I launched in 1997 into one of the first MSPs in the industry,…
MSPs: 10 Tips For the “Cybersecurity Conversation” with Clients
It’s past time for MSPs to have the “Cybersecurity Conversation” with their clients, gently but firmly insisting on their adoption of an enhanced level of cybersecurity services. The challenge is to frame the conversation properly with the client to gain their approval to strengthen their cybersecurity posture, and reduce their and the MSP’s risk. I’ve…