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Erick Simpson’s MSP Newsletter | June 2023 | The Ultimate Guide to MSP QBRs…
The Ultimate Guide to MSP QBRs Optimizing Performance and Client Relationships with MSP QBRs Quarterly Business Reviews (QBRs) are more than just a gathering of stats and figures – they’re an essential aspect of managing successful relationships between Managed Service Providers (MSPs) and their clients. A well-executed QBR not only helps in analyzing performance but…
Master Your Data, Master Your Business – Webinar
Tuesday, September 7th, 10am PT Having built and sold one of the very first pure-play MSPs in the channel, and working diligently to enhance my reputation as one of the top influencers, thought leaders and strategic advisors in the industry has presented its fair share of challenges, and my journey has taught me the value…
Technical Webinar: You’re Selling and Doing Vulnerability Scanning All Wrong – And How to Fix It!
Watch Here On – Demand Most MSPs don’t perform critical vulnerability scanning for as many clients as they should; and as often as they should, because they say their clients aren’t willing to pay for it. You’ve probably done some vulnerability scanning for some of your clients, but how do you get all of your…
Talking MSP Prospects Down the “Conversation Path”
Perfecting Client conversations is a tremendous asset. Client conversations set the tone of your business relationships, establish your brand, increase retention and satisfaction and guide prospects toward your company. All of this is achieved through an honest and crafted conversation. The “conversation path” is a way for marketers to collect information, respond to their observations,…
Erick Simpson’s MSP Newsletter | April 2022
Perfecting The MSP Service Dispatch Process In this context, the service dispatcher participates in your service delivery incident lifecycle management processes, and schedules and assigns resources to address incidents and problems experienced by the clients and users you support; whether technical support is delivered remotely or onsite at a client’s location or elsewhere, such as…
IT and MSP Sales Training Audio Course – Save!
The Best IT and MSP Audio Sales Training COURSE EVER! On Sale Now Until March 15th – SAVE $50! How many cold prospects have you converted into paying clients recently? How many opportunities that were not referrals have you pitched and come up empty handed? Wouldn’t you like to discover how to shorten your sales…