Service Delivery Resources
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The 10 Course MSP Mastered® Cybersecurity Sales Masterclass covers the 10 Topics to accelerate the launch of your Cybersecurity practice delivered via on-demand Video training sessions, which allows you to refer to them at any time, and socialize them with your entire team.
The 12 Course MSP Essentials MSP Mastered® Masterclass covers the 12 Keys to Managed Services Business Transformation delivered via on-demand Video training sessions, which allows you to refer to them at any time, and socialize them with your entire team.
Tour 24 Course MSP Mastered® Advanced MSP Masterclass covers in detail each step towards best-in-class Managed Services Business Transformation. Each course is delivered via on-demand Video webinar training sessions and includes 110 downloadable tools, forms, calculators, and resources to accelerate your business improvement.
The MSP Mastered® Client Case Study Questionnaire covers all of the essential elements you will need to gather to write a compelling client case study.
The MSP Mastered® 5 page editable Client Referral Request Letter is the most successful, referral-winning template ever used for requesting referrals from your clients.
The MSP Mastered® 1 page editable ready -to-use Client Satisfaction Survey template gets insights that will immensely boost your business.
The MSP Mastered® 1 page editable Client Service Rate Increase Letter is the most successful template used to help your clients understand why your rates are increasing.
The MSP Mastered® Cybersecurity Liability Release and Waiver form is a powerful sales tool to convince prospects to subscribe to your Cybersecurity services.
With 16 sections and nearly 300 data points, the MSP Mastered® M&A Due Diligence Checklist will help guide you in properly evaluating an acquisition opportunity.
The MSP Mastered® editable M365 Security Essentials Bundle Pricing Calculator shows how to build your essential Microsoft Security Bundle leveraging Microsoft M365, Defender, Entra, and Intune licenses, and price these services to meet your desired margin targets and increase the value of each of your sales.
The MSP Mastered® editable MSP MSSP and Hybrid Service Bundles Template shows how to build your 3 distinct services portfolios and offerings with 4 Options each, and how to bundle and price these services to meet your desired margin targets and increase the value of each of your sales.
Use the MSP Mastered® MSP Technician Performance Bonus Plan to get technicians to stay, bill more hours, increase the bottom line, and secure the company’s financial stability through fixed operations absorption.
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