Service Delivery Resources
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The 10 Course MSP Mastered® Cybersecurity Sales Masterclass covers the 10 Topics to accelerate the launch of your Cybersecurity practice delivered via on-demand Video training sessions, which allows you to refer to them at any time, and socialize them with your entire team.
The 12 Course MSP Essentials MSP Mastered® Masterclass covers the 12 Keys to Managed Services Business Transformation delivered via on-demand Video training sessions, which allows you to refer to them at any time, and socialize them with your entire team.
Tour 24 Course MSP Mastered® Advanced MSP Masterclass covers in detail each step towards best-in-class Managed Services Business Transformation. Each course is delivered via on-demand Video webinar training sessions and includes 110 downloadable tools, forms, calculators, and resources to accelerate your business improvement.
The MSP Mastered® Client Case Study Questionnaire covers all of the essential elements you will need to gather to write a compelling client case study.
The MSP Mastered® 5 page editable Client Referral Request Letter is the most successful, referral-winning template ever used for requesting referrals from your clients.
The MSP Mastered® 1 page editable ready -to-use Client Satisfaction Survey template gets insights that will immensely boost your business.
The MSP Mastered® 1 page editable Client Service Rate Increase Letter is the most successful template used to help your clients understand why your rates are increasing.
The MSP Mastered® Cybersecurity Liability Release and Waiver form is a powerful sales tool to convince prospects to subscribe to your Cybersecurity services.
With 16 sections and nearly 300 data points, the MSP Mastered® M&A Due Diligence Checklist will help guide you in properly evaluating an acquisition opportunity.
The MSP Mastered® editable MSP MSSP and Hybrid Service Bundles Template shows how to build your 3 distinct services portfolios and offerings with 4 Options each, and how to bundle and price these services to meet your desired margin targets and increase the value of each of your sales.
Use the MSP Mastered® MSP Technician Performance Bonus Plan to get technicians to stay, bill more hours, increase the bottom line, and secure the company’s financial stability through fixed operations absorption.
The MSP Mastered® Post-M&A 180 Day Strategic Integration Plan Template details the 4 critical phases and 26 focus areas, timelines and activities that can make the difference between post-M&A success or failure.
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