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Erick Simpson’s MSP Newsletter | July 2022 | Getting Performance Reviews Right
Getting Performance Reviews Right I recently had an opportunity to chat with Martin Sinderman to provide my perspective on performance reviews for his article in ChannelPro. I stressed the importance to Martin of changing the execution of performance reviews away from a potentially one-sided and subjective yearly (or longer!) audit by a manager, supervisor, or…
Protect Customers From Cyber Threats While Working From Home – Webinar
Thursday, April 16th @ 11am PT / 1pm CT / 2pm ET During this strategic business-building session I’ll be joined by Mark Winter from RapidFire Tools, and I’ll be sharing how to help customers increase their cybersecurity posture and guard against external and internal threats in today’s “work from home” business climate during this timely MSP Mastered® Webinar….
July 14th: Breaking Up Is Hard To Do – Using Documentation to Make Good Customers Great Clients and Part Ways with the Rest
July 14th 9am PT Watch Now On – Demand! What distinguishes “A” or “B” clients from “C” or even “D” customers? Besides strategic and cultural fit, profitability is a key factor. Are you doing all you can to help every client engagement be profitable? During this session, we’ll reveal the powerful processes you can use…
Erick Simpson’s MSP Newsletter | June 2022
How to Deal with Toxic Employees What’s your definition of a toxic employee? Is it someone that: Interferes with teamwork and collaboration? Sabotages the success of the team or individual team members? Demoralizes the rest of the team due to their behavior or attitude? Has damaged good relationships with some of your vendors or customers?…
Webinar: Eliminate Scope Creep and Scope Seep
Eliminate Scope Creep and Scope Seep Once and For All – and Deliver Every Project Profitably! Hosted by Erick Simpson The ability to properly plan and manage the deployment of technical projects is one of the most critical components of efficient, profitable service delivery. Best practices for project design, risk, change and communication management and conducting…
MSPs: What You Need to Know about Cyber Insurance – Webinar
Watch Now On-Demand The 2022 universe of cyberthreats is driving up cyber insurance costs for both MSPs and their clients. With ransomware attacks evolving in frequency and sophistication, and billions of devices and services newly exposed to malware threats via Java’s log4j vulnerability, cyber insurance premiums are projected to increase as much as…