Strategy

Doubling Your MSP MRR With These Advanced SIEM Strategies
| | | |

Doubling Your MSP MRR With These Advanced SIEM Strategies

Watch ON-demand Cybersecurity landscapes aren’t what they used to be – they’re getting tougher. As an MSP, you’re in a relentless race to stay ahead. Without a doubt, Security Information and Event Management (SIEM) is an integral part of your comprehensive cybersecurity strategy. My upcoming webinar, “Double Your MSP MRR with Advanced SIEM Strategies,” couldn’t…

March 2nd: Ransomware Protection MSP Clients Want
|

March 2nd: Ransomware Protection MSP Clients Want

Watch Now On Demand! The latest surveys and statistics all point to the same thing. When it comes to what MSPs are worried about most in 2023, ransomware is still #1. And no wonder … ransomware attacks are destructive and disruptive to client businesses and to the MSPs that serve them. So, creating great protection…

Oct 27: Build Your Required Cybersecurity Offering – And Get Every Single Client to Sign Up

Oct 27: Build Your Required Cybersecurity Offering – And Get Every Single Client to Sign Up

Watch Now On – Demand! Let’s face it – it’s not easy getting all your clients on the same page with you on Cybersecurity. And it’s tough to come up with your minimum, required offering that you must get all of your clients to say yes to. And now, there is simply too much risk…

Sep 15th – You’re Supporting Today’s Post-Pandemic Customers All Wrong – And How to Fix It!

Sep 15th – You’re Supporting Today’s Post-Pandemic Customers All Wrong – And How to Fix It!

Watch Now On – Demand! Remember the good old days before the pandemic, when all you had to worry about were your customers’ onsite infrastructures and a few cloud platforms? My, how times have changed thanks to Covid-19! Now you must keep up with hybrid network sprawl that is widely scattered between traditional on-premises assets…

June 23: You’re Configuring and Managing Your Data Backups All Wrong – And How to Fix It!
| | |

June 23: You’re Configuring and Managing Your Data Backups All Wrong – And How to Fix It!

Watch now On – Demand! When was the last time you really analyzed your clients’ data backup configurations from each local endpoint and cloud platform to your managed data stores? And how often do you test and demonstrate your ability to restore your clients’ data or business continuity in case of data loss or a…

MSPs: 10 Tips For the “Cybersecurity Conversation” with Clients
| |

MSPs: 10 Tips For the “Cybersecurity Conversation” with Clients

It’s past time for MSPs to have the “Cybersecurity Conversation” with their clients, gently but firmly insisting on their adoption of an enhanced level of cybersecurity services. The challenge is to frame the conversation properly with the client to gain their approval to strengthen their cybersecurity posture, and reduce their and the MSP’s risk. I’ve…

New Client On-Boarding by the Numbers – Webinar
|

New Client On-Boarding by the Numbers – Webinar

Watch Now On-Demand   New Client On-Boarding by the Numbers I’m delivering my NEW MSP Mastered® Certification Program FREE in 2021! My Twelfth Webinar in the Series Starts Thursday, June 24th @ 9am PT New Client On-Boarding by the Numbers:This session focuses on developing and implementing an effective, efficient 3-phase on-boarding process for new clients…

Service Desk Management for Continual Improvement – Webinar
|

Service Desk Management for Continual Improvement – Webinar

Watch Now On-Demand!   Service Desk Management for Continual Improvement I’m delivering my NEW MSP Mastered® Certification Program FREE in 2021! My Eleventh Webinar in the Series Starts This Thursday, June 10th @ 9am PT Service Desk Management for Continual Improvement: During this service transformation session MSP service delivery expert Erick Simpson focuses on the…

Service Desk Reporting and KPI Analysis – Webinar
|

Service Desk Reporting and KPI Analysis – Webinar

Watch Now On-Demand   Service Desk Reporting and KPI Analysis I’m delivering my NEW MSP Mastered® Certification Program FREE in 2021! My Tenth Webinar in the Series Starts This Thursday, May 27th @ 9am PT Service Desk Reporting and KPI Analysis: To reduce costs, improve performance and efficiencies and drive more profit to the bottom…

Proper Service Desk Incident Escalation and Lifecycle Management for Resolution – Webinar
|

Proper Service Desk Incident Escalation and Lifecycle Management for Resolution – Webinar

Watch Now On-Demand   Proper Service Desk Incident Escalation and Lifecycle Management for Resolution I’m delivering my NEW MSP Mastered® Certification Program FREE in 2021! My Ninth Webinar in the Series Starts This Thursday, May 13th @ 9am PT Proper Service Desk Incident Escalation and Lifecycle Management for Resolution: Properly tiering your service desk and following…